No 'one-size-fits-all' service here! Use DIALCLI's flexible plans to add business VoIP features as you need them—and all on month-to-month terms. Free onboarding services are included.
Simple and scalable business phone service
Start calling in minutes, then add features as your business grows. Our cloud-based scales with your needs.
Work from anywhere
Use DIALCLI wherever you are. DIALCLI offers free desktop and mobile apps and works with all SIP-enabled phones.
Customizable phone service
Customize announcements, auto attendants, business hour rules, ring groups, and more.
Free unlimited video conferencing with HD voice and video is included with all plans. End-to-end encryption ensures all your calls are secure.
Unlimited plans include free calling to more than 20 countries. International dialing is available for more than 150 countries.
Make and take calls, add phone numbers, play voicemails, edit users, and administer your entire account from the DIALCLI app—it’s your all-in-one business phone!
Auto Attendants allow you to set up a touchtone menu of options for your callers.
Group similar users together, such as Billing, and ring them all simultaneously or in succession.
Setup a mailbox to manage voice messages and custom greetings.
Create a company directory for callers to reach employees by spelling their names via touch tones.
Identify the name and/or number of incoming callers.
View and be notified when another call is coming in if you’re on a call.
Send calls to another extension or 10-digit phone number with or without interaction with the person receiving the call.
Music on hold settings allow you to control the music your callers hear when they are placed on hold. 3 genres included: Jazz, Classical, and Elevator.
Record your calls and upload to any compatible cloud storage provider.
Allow one user to put a call on hold from one device and another user to continue the conversation from any other device.
A presence indicator that allows you to see who in your organization is available at any given time.
Page colleagues from phone to phone or generate company-wide broadcasting.
Applications that play a message to the caller then immediately forward them on to another address.
Direct incoming calls to different destinations based on the time of day and day of week.
Set your ring time and where to send a call if it’s not answered.
Handle business calls with ease: Place them on hold, mute them, and transfer them to colleagues.
Stop annoying or unwanted calls from reaching you by filtering or blacklisting the number from your system.
Dial international phone numbers from your DIALCLI account.
Ring another user’s extension and then automatically open their speaker phone for a two-way conversation.
Host an audio call for up to 15 simultaneous callers at an extension or phone number of your choosing.
A virtual waiting room with Music-on-Hold for your callers to wait for the next available representative.
Silence incoming calls to your deskphone and/or soft client app when you don’t wish to receive calls.
Set a default Caller ID for outgoing calls and/or set a personal Caller ID for those with direct dial phone numbers.
Lets you connect two other callers at the same time to speak simultaneously.
Amplify your sales and support performance with our advanced inbound call monitoring and call distribution.
Automatically upload recordings of all calls to and from any agent in a queue to any compatible cloud storage provider.
Access and download historical reports on queue call stats and agent performance. You can also have them emailed out on a periodic basis.
Listen in on Enhanced Queue calls, speak directly to the call agent, or join the call with the agent and caller.
Set a timer for however long you want callers waiting in the queue before redirecting them to a voicemail.
Queue Supervisors can log individual agents in or out of a given queue, rather than having the agent manually enter in numerical codes from their phone.
Play a custom recorded message to your callers when they reach a menu or enter a queue.
An up-to-the-minute view of your company’s call queues for Supervisors.
DIALCLI's softphone app, available for Mac, Windows, and Linux computers.
DIALCLI's softphone app, available in Chrome, Firefox, or Opera browsers.
Allows you to have your softphone app to automatically ring your extension in succession with your deskphone.
In the DIALCLI web and desktop apps, host and join video conference calls with internal collagues as well as external participants (up to 5 people on the call).
Add phone numbers from outside of your DIALCLI account, to be used for extension dialing, failover destinations, and other call routing situations.
Dial extensions in your DIALCLI account from any DIALCLI-registered phone.
A unique URL that you can send to anyone to invite them to a voice or video call from any supported web browser.
Connect and operate a remote door-unlocking system.
Receive incoming calls at any one of your extensions and/or create a call-forward and follow you to another location, i.e., your cell phone.
Have your voicemails delivered to your inbox via an audio file to listen to.
Allows you to have your mobile phone to automatically ring your extension in succession with your deskphone.
Numbers that are used to transmit and receive calls over the internet rather than strictly through copper telephone wires.
Administer your DIALCLI account with setup wizards, edit features in real-time, manage payment + contact information, and download invoices, all in our web app.
Moves, adds, and changes to features in your DIALCLI account occur in real-time.
20 years in the making, our KB offers detailed articles, step-by-step instructions and video walkthroughs for set up.
Automatically provision supported VoIP phones.
Access and download your account's call detail records for user-specified time periods.
Use your own domain name with your DIALCLI Hosted PBX.
View invoices, update billing contact, view purchase history and more in our web app’s billing portal for easy accounting.
Display a caller's HubSpot record in the DIALCLI app, with a link to open the full record in a new tab.
When an agent answers a call, a Zendesk ticket is automatically created, assigned to the agent, and populated with basic call info.
Click on phone numbers in your Chrome browser window to dial them automatically.
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